GSM HOSPITALITY SERVICES
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Ready to serve dinner at the Governor's residence on St Helena
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Happy Completion of "Fish" Customer Service Training on St Helena
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2onMain training restaurant which I opened from scratch on St Helena

HOTELS & RESTAURANTS

  • Operational support ​
  • Pre-opening and Relief Management
  • Change Management Support
  • HR support.  Organisational planning, job specs and interviewing
  • Commercial kitchen support.  Menu creation & costing, food safety, processes and systems
  • All aspects of Hotel and Restaurant training with emphasis on outstanding customer service
  • Operational standards creation and implementation

What Can Gillian do to Help My Business?


What are your challenges?  What keeps you awake at night?  What are your biggest plans for the next year?  Do you have the resources to turn your plans into reality?  Do you need help just for a week or two in a specific area?  Do you want objective feedback on an area of your business and then the tools to improve it?   Do you and your team have clear job roles and a progression plan within the business?
Gillian can assist with all of this and more.   

Why Hire Gillian?


Gillian has a breadth of experience that few can compete with.  Not only has she worked in most sectors of the industry, she has also worked in most departments.  Kitchen, Food and Beverage, Conference and Events, HR and Training, Operational Standards and Customer Service are all areas of expertise.  
She has owned her own restaurant which gives her personal experience in the emotional side of managing a small business and the challenges to keep it profitable.

Gillian works in hospitality because it gives her a buzz to see people happy and relaxed.  She believes in putting the customer first and the profit will follow.  She will make sure that your expectations are met and exceeded by transparent pricing, communicating clearly and offering the utmost attention and personal care throughout. 

Contact Gillian to find out more.  There will be no great sales pitch, just honest discussion.
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Team and I at 2onmain Training Restaurant St Helena
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Follow @gillscottmoore
  • Home
  • About
  • Hotel & Restaurant Support
  • Gill'sBlog
  • Contact
  • St Helena
    • Gallery >
      • St Helena
      • Ascension Island
      • Cape Town