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Saints go to Cape Town:  The final week

12/6/2014

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Orangezicht City Farm
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Food markets were high on the agenda across the whole visit as it has been identified that this style of catering is cheap and versatile and therefore well suited to this little island. 

The Orangezicht City Farm market on Saturdays has a stunning backdrop at the base of Table Mountain in the area behind the Mount Nelson Hotel. 

The surrounding market gardens supply the market with dew fresh greens of all colours and sizes. 


Veggie stalls are backed up by a mass of home prepared goods such as chutneys, breads, cakes and confectionary.  Food stalls offer Dim Sum, Salads, Paella and plenty of coffee!  One of the most interesting stalls was a guy making ice cream with liquid Nitrogen-.something I have seen done by Heston Blumenthal. 


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Moving on from there we then travelled to Stellenbosch where yet another market has evolved. 

On Route 44, just outside of town there is a small village of tents, stalls and a stretch of grass with a stage at the end.  This was the second experience of the combination of live music and food and boy does it work well. 

There must have been in the region of 1000 or more people milling around, eating, people watching and generally enjoying their day.  All age groups and nationalities took advantage of the warm sunshine with no one going anywhere in a hurry. 

Our food experiences that day included representation from the following countries:  Thai Chinese, Japanese, Italian, Mexico, USA, France, Greece, Korea and of course a Massive hit of South Africa in not only food but the massive array of wines to sample.



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Route 44 Stage and eating areas
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Simple dining area
PictureUnilever Cooks!!

Monday’s visit to Unilever’s test kitchens in Century City gave us all an opportunity to sample many of the convenience offerings from one of the world’s biggest catering food suppliers.   

We were shown a variety of stocks and sauces plus seasonings and magic things to do with instant mash potato! 


The gang were split into teams and then were given a couple of hours to come up with a meal using a number of ingredients and the Unilever products.

There was no clear winner as all entered into the challenge with enthusiasm, butternut squash had never been cooked in so many ways in one kitchen!

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Is Marissa in trouble?
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Peeling Butternut
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The Last Word in Bedrooms. With Bathroom behind
PictureDebbie admiring the bathroom
The Last Word in Constantia is a small luxury hotel owned by the Mantis Hotel Group. 

This was another opportunity to examine what our international visitors might expect from a hotel and why they might return to that same hotel year after year. 

One of the great selling points of this place were the enormous rooms (Suites actually) with sumptuous and calming décor enhanced by massive windows onto tropical gardens.  As the hotel has only 9 suites, the level of service here is naturally top notch with guests almost feeling as if they are almost family by the time they leave. 



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The Stunning Tree Canopy Walkway
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Following our Constantia visit we managed to fit in a lightning tour of Kirstenbosch Gardens.  The world famous gardens had just opened their Tree Canopy Walkway; a cross between a bridge and a flyover for people to walk above the treeline.


St Helena has many valleys and even more trees, some of which are only found on the island so perhaps some day a budding entrepreneur might think that this walkway would work well. 


The views from this swaying platform were amazing, look at the pictures.  The fact that it swayed was communicated in the notice before walking onto the walkway and I am glad I had read it as you could see the surprise on faces of those who hadn’t. 

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Three more big highlights to go before heading back to St Helena!  The first was a morning spent at the Cape Town convention centre at the Hostex Exhibition which just happened to be on whilst we were in town. 


This is an annual coming together of the major catering suppliers across South Africa.  It was an eye opener for many of our team and all came away with brochures, samples and one even bought a pizza oven! 


More of these events should be visited by Saints as the concentration of information in one area is a great advantage. 




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One of the many competition areas at Hostex
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Hostex chinaware display
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Our trip to the 12 Apostles Hotel and Spa had been eagerly anticipated as we had driven past the hotel at least three times in the previous week and just wondered at the magnificence of the location. 


It must be the most stunning location on the western cape as it is situated around 10 miles out of town on a pristine piece of coastline with a mountain backdrop. 



What more would you need!  

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The Famous 12 Apostles Striped Carpet
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One of the specially commissioned ceramic murals
PictureThe Leopard is carved from one piece of wood and has pride of place in the lounge bar
Numerous awards and accolades have been bestowed upon the hotel and spa in the 12 years it has been owned by the Red Carnation group of luxury hotels.  We could see how well justified they are during the four or so hours we spent in the company of the hotel’s management team. 

One of the most unique things about the hotel is the massive variety of South African Art on walls, floors and even a sculptured leopard in the middle of the bar. 

Our finale to the visit was afternoon tea in the lounge with the stunning backdrop of the 12 Apostles Mountains just outside the window.  We just didn't know where to look...was it the dainty cakes or the view which was the most attractive. 

 Perhaps if I return and do the whole thing again I might just make up my mind. 



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Tea with the Mountain backdrop
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Just some of the afternoon tea served at the 12 Apostles
PictureThe Hotel School and it's ocean frontage
The final day before boarding the RMS St Helena back home was spent at the CPUT Hotel School which is one of the best Hotel Schools in South Africa. 

Our team were shown the facilities, which included a working restaurant and bar area plus fabulous kitchens. 

 A superb lunch was enjoyed which was cooked and served by the first year students….. so a big thank you and credit to them for achieving such a lovely meal so soon into their training.


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Julia makes the perfect Latte!
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Part of the training school's restaurat
Our voyage back to the island gave all time to reflect on the array of experiences and learnings of the three weeks.  There is great excitement to share new knowledge and skills back home and there will be plenty of opportunity to do this.  St Helena being in such a remote location has many challenges ahead.  

I hope that this trip will enable some to consider other solutions to problems and new ways of achieving results.  Time will tell!

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Last night in Cape Town and what a Sunset!
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Saints go to Cape Town Week 2

10/6/2014

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Table Mountain and Cape Grace Hotel at Dusk
PictureMoira, Ettie and Dula showing their baking expertise in Stellenbosch
This was the week that each of the team went their separate ways in order to gain specific experience in the area of their own expertise. 

We had work experience scheduled in local gastro pubs, a baking course in Stellenbosch, local supermarket’s food to go and front desk training at the Taj Hotel. 


Our three students were embracing their shifts at the Cape Grace Hotel with gusto and returning to our guest house each evening with tales of new skills and new friends.




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Kimberley with some of the Cape Grace KitchenTeam
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Wood Burning Oven at the Hotel Verde
PictureThe "green" Swimming Pool at the Hotel Verde
The Thursday of that week was a VERY interesting day for all. 




We headed over to the Cape Town Airport area to stay at the Airport hotel Verde which only opened last year.  The hotel has been built to meet a very high “Green” specification which is now the standard at which new build hotels in South Africa would like to aim for.





PictureThe Gym where the equipment, when in use, helps to power the hotel
 The hotel team were proud to show us many of the fantastic ideas and principals which have been incorporated into the hotel build.  These have enabled massive energy saving, to the extent that 75% of the hotel’s power is self-generated.   My favourites were the way that shower and rain water are taken and filtered and then used in the hotel toilets.  I also loved the gym equipment which when used adds electricity to the hotel’s power source ! 


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KJ relaxing by the live green wall
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Julia Ettie and KJ in the Bonded Stores
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Omelettes for an airline breakfast
We were also treated to a show round of an in-flight catering facility which was just mind blowing and something I would recommend to ALL caterers at some time in their career. 

The key point here was the incredibly high levels of hygiene and detail which come into place when making meals to go onto airplanes. The words of Riaan Blignaut MD will remain with me for a long time “airline food will never been the most exciting food in the world but it will ALWAYS be the safest”.  Just to put it into perspective, I couldn’t take my Camera in as they don’t allow any glass on the premises! I did manage to persuade them to let me use a small camera so we do have some record of the visit! 

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Stickers denote the day of the week and shift
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Business Class Dinners. Note the scales to weigh everything
Friday was a 4.00am start for us all because we had an invite by the owner Patrick Moreau of Cassis to visit one of the best Bakery/Patisseries in the Western Cape.   Our fatigue soon departed on entering a wonderland of baking smells and sights.   Our arrival was planned to coincide with the departure of bread and pastries which had been prepared that night being sent out on delivery across town. There were loaves and rolls and cakes and buns and tarts and macaroons and more.  All looked just picture perfect as if ready for a cook book photo shoot. 

We then observed some of the practices in place for the following day, tons of puff pastry being handmade and also Macaroons and a variety of breads and rolls. 
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Macaron Demonstration
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Puff Pastry Manufacturing
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The Famous Cassis Macarons
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Cheese Croissant Production

Reward for the early start was a French style Brunch at the Cassis Café in the Garden Centre Mall.  We endeavoured to sample as much of the menu as possible, managing to consume Croissants, Croque Monisieur, Pain au Chocolate and some gorgeous little potato puffs made from choux pastry plus a variety of pastries and macaroons and a cooked breakfast!  All agreed it was well worth the early start.

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 Street Food & Malika vanReenan From the Cape Grace Hotel Cape Town

8/4/2014

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Malika with the Team at 2onMain
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Diners enjoying their meals at the celebration of Street Food

The much awaited arrival of Malika van Reenan took place  this week. 

Malika is the Executive Chef of the Five Star Cape Grace Hotel on the waterfront in Cape Town. 

The Hotel is one of the best in the city and in my humble opinion has some of the best food and dining experiences in Cape Town.  I am not just talking about dinner either.  Breakfast and casual dining are all world class experiences. 

The Cape Grace Hotel has been fantastically supportive of the Hospitality Upskilling Project over here in that they are willing to take a number of our students for work experience at the hotel and they have offered help with showing our "Saints" what international hospitality expectations are all about.
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Desserts!
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We decorated one wall with graffitti
PictureThe Cape Grace Hotel and Table Mountain
  In order for a smooth transition from student in a small island training centre to trainee in a world class hotel kitchen with 50 staff, we planned for someone in the hotel to come over to assess the levels of skill of the students and to cover an induction to the hotel. 

When we heard that Malika, the executive chef was coming we were thrilled! 

Although Malika was only here for a week we planned a number of events to make the most of her visit.  The theme for the week was to be “Street Food”. 

We ran a competition with the local school for the kids to come up with some dishes which could be sold as street food.  

There was also a change down at 2onMain where we created a food market with stalls and advertised three evenings of street food. 

Malika also did a number of training sessions with some of the local caterers during the day. 
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Bevan on the Pulled Pork
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The Famous Roti!
To say the week was a success is an understatement.  The restaurant was buzzing the whole week with the students making batches of kebabs, sushi, homemade sauces and chutneys.  Malika concentrated on a South African street food called Roti, this is a buttered flatbread which is cooked and then topped with a variety of flavourful toppings such as chick pea curry, pickled aubergine, and oven dried tomatoes, salad leaves and basil, cucumber in yoghurt and toasted sesame seeds.  It’s a flavour explosion and one that was raved about by all who consumed one or in some cases FOUR!

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Keeping up with the Roti Queue. Noleen helping Malika
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The line for the Thai Fish Burgers
The queues were not just for the Roti.  Bevan, one of our students, made a Thai Fish burger with lemongrass and ginger and accompanied it with a peanut sauce or wasabi Mayo, and he sold over 150 of them. 

We couldn’t keep up with the orders for Sushi on the first night, so we almost doubled the quantity on the second and still we sold out!  It was elating to see so many people enjoying themselves, and that was just the team working!  We had a brilliant three days.

Malika’s take on the whole thing was similar to mine:  That there are real opportunities here for private enterprise to flourish. 

It can take next to nothing to start a small food business and St Helena has all the conditions for that business to grow into something bigger and profitable from the start.


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Marissa on Sushi
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Happy diners
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Fish Kebabs and Homemade Pork Sausages
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Our Street Food Competition Winners
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Dining in the Garden at dusk
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St Helena Marine Awareness Week and the Costa Neorivieria

7/4/2014

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Costa Neorivieria from the top of Jacob's Ladder



Monday saw the arrival of the Costa Neoriveria with over 1000 passengers on it.  Considering previous cruise ship visits, there was some concern as to whether the ship would allow its passengers ashore.  She arrived at 7.00am and by 9.00 the little orange tenders were shuttling the mainly Italian visitors across to the island.  Tours were booked and Jamestown took on a cosmopolitan feel with tourists strolling around and taking in the scenery.  By 4.00pm it was all back to normal with everyone back on board and the ship departing for its next port of call. 


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PictureSushi St Helena Style
The arrival coincided with the start of Marine awareness week which as we are surrounded by such a large expanse of ocean is probably one of the most appropriate events in the calendar. 

The week includes a variety of events, pitched at education and raising awareness of marine issues. 
Our part to play was to provide a stall offering a variety of seafood items which were not normally available here.  We chose Sushi as the leading food item as it’s something that most people have heard of but over here many have never tried it.




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Induction cooking on St Helena!
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Are the Fishcakes cooked?
PictureChecking out the Sushi
 

There was some thought over how to make the Sushi easier to accept and enjoy as the trend here is to cook tuna very well.  It is used in many curry dishes over here. 

Also there was the wasabi issue!    Wasabi, as anyone who has tasted it, is somewhat like chilli or oysters, in that it is an acquired taste which needs to be developed gradually. 


Eventually a variety of Sushi and Sashimi were decided upon, including some sweet sushi which were made with coconut rice and mango.  We need not have worried; the sushi went down a storm and was soon gone, as were the trio of flavoured fishcakes which the students had made to their own recipes. 



The grand finale of the day was the fishing competition which entailed most boats leaving at 4.00am and returning at 3.00pm with their catch. 

A variety of fish were caught with the largest of each species attracting prizes.  There was also a prize for the biggest catch by weight.  By 4.00pm when the catches were being weighed, everyone on the island seemed to have made their way to the wharf. 

Children were waiting in line for a go on a jet ski or a large inflatable tyre which was dragged at high speed across the bay.  I would have loved to have had a go on that one!  Music drifted across the bay as more and more folk made it down to the wharf.  I left at around 6.30pm and things were just getting started for the evening.  The Saints really do know how to put on a community event; it was a marvellous day for all with an atmosphere of warmth





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Traditional St Helena Fishing Vessel
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Weighing the catch
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Jet Ski Rides for the Kids
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Swimming off the Wharf Steps
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Cape Town Guest Houses

28/2/2014

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View from the terrace of the Bluegum Guest House
Having been an AA Hotel Inspector for nearly 10 years, I have stayed in the whole gamut of accommodations offered in the British Isles. 

Favourite visits include the Dorchester and Mandarin Oriental hotels in London who rightly hold their places at the pinnacle of high end hospitality and service.  Lesser known favourite visits were usually to small privately run and owned properties when the owner’s passion to please the customer is reflected in the whole stay.  its the type of service that many corporates dream of achieving!
PicturePeter ordering breakfast with a view!
There was one place I remember in the New Forest where the owners switched the water heating on for the swimming pool so I could have a swim in late September.  They then served me with a fabulous cream tea in response to a spontaneous offer of a hot drink.  Another place I remember well was in Callendar Scotland where the owner offered to iron my creased shirt and served the most amazing Scottish breakfast including home made jams and bakery products.  He then called ahead to a store in the nearby town to check that they had a pottery jug which I had admired.  These places remain strong memories, whereas others have faded into the past. 

We will always remember the fabulous place with the WOW factor.                   Will we remember the place that was just OK? 

Here are two places that I have stayed in Cape Town which will be remembered long after my time in St Helena is over.

PictureBluegum Room with a view
The Cape Town Guest Accommodation scene is alive and well with an abundance of choices across the Western Cape.  There seems to be a higher standard of accommodation, service and hospitality than in say the London or Edinburgh areas.  This is good news for any visitor who would possibly prefer a more personal stay than one in a hotel. 

There are two particular guest houses that I have been lucky enough to stay in.  They stand out as exceptional in many ways:  The quality of the accommodation itself and the friendly unobtrusive service offered to guests are probably the most important. 

The Bluegum Hill Guesthouse is perched on the highest road in the Green Point district; this might mean a £3 taxi ride whenever one needs to go to the waterfront, but that slight inconvenience is blown away by the staggering views across the city from the two patios.  As guests arrive and enjoy their welcome drink you can see eyes drawn through the floor to ceiling windows to the view and the pool on the patio below. 

Air conditioned bedrooms are fairly spacious with very good bathrooms.  Beds offer sumptuous comfort with fine cotton.  The patio breakfast served by some lovely local ladies gives guests a great start to a days touring.  


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Hujus Haerlem Guest House Garden
PictureHujis Haerlem Typical bedroom
Hujis Haerlem Guest House in Sea Point is actually two houses with the gardens fused together giving guests a green space to relax and enjoy when the weather is fine which is most of the year.  Johan, one of the proprietors has an encyclopaedic knowledge of the Western Cape and will gladly spend time helping visitors get the most out of their visit. 

Nothing is too much trouble here; bags are carried, tours are booked, wifi connections checked, Laundry, ironing, I have even had a lift to somewhere when a taxi didn’t turn up done.  Breakfast is a highlight of any stay with Johan ensuring that the team retain his high standards.  Coffee is a passion here with a state of the art cappuccino machine in pride of place in the breakfast room.  The whole philosophy here is “my home is your home”. 

I cant wait to return!

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Hujis Haerlem Breakfast
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The room I usually stay in with patio and bathroom with underfloor heating!
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South African Brandy Tasting Dinner and the Chaîne des Rôtisseurs

31/1/2014

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The Sword and Ribbons
PicturePeter pouring the 150 glasses of brandy!
The final evening of Francois’ stay and finale of the two weeks was a special dinner with accompanying Brandies which had been supplied courtesy of the South African Brandy Guild. 
Our guests included local caterers accommodation providers and Michel Dancoisne – Martineau, Consul Honoraire de France who resides here. 

Michel is the custodian of the Napoleonic sites on the island.  Michel had a number of guests with him from France (including a reporter from Le Figaro Newspaper) so it was going to be an interesting evening with a South African talking through Brandies to a partially French audience


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Ready for our guests
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Michielle
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Hazel and Patsy
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Sampling the Brandy
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Mandy and Julia and the Brandy!
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Four Brandies were partnered with the dinner, each one increasing in age and quality. 

In all we served over 150 glasses of brandy!    The overall feedback was very positive with many guests never having had food paired with brandy before.  The students rose to the occasion with assistance on the menu which was:

Trio of local fish three ways

St Helena Pork with Moroccan Spices and local beans

Rooibos Pannacotta with Coffee Praline





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Francois, Gillian, Paul and Sally Hickling, Michel Martineau, Larry and Lynn Thomas
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Also on the cards that evening was the initiation of 2onmain into the Chaîne Des Rôtisseurs and the inauguration of 5 Saint Helenians and myself into the Chaîne! 

The Chaîne des Rôtisseurs is an international gastronomic society dedicated to bringing together professional and non-professional members from around the world who appreciate wine, cuisine and fine dining. Members of a local Bailliage are part of a worldwide organisation with more than 25,000 members in over 80 countries.

In order to be accepted as an establishment we had to achieve a certain score against a 300 point criteria. 

I am thrilled to say that 2onMain achieved 286 against a possible 300 points with the scores dropping for location of the toilets (basement) and other physical features of the building!

There was a sword and dagger involved in the ceremony which could have been interesting if we had left it later on in the evening when the 150 glasses of Brandy had been imbibed!

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Francois giving feedback to the 2onmain team
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The beautiful brass plaque we will be proud to show off!
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The new St Helena members of the Chaine des Rotisseurs
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Peter Gillian and Francois
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Guest Chef Francois Ferriera

30/1/2014

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January brought with it some pretty wet weather for this time of year although nothing to compare with the UK’s deluge and especially the flooding happening around my home area of the Somerset Levels. 



The rain here is dependent on the southerly trade winds which push the moist air off the sea onto the high ground which creates a fine misty rain very similar to the type which prevails in Scotland.  The air temperature at this time of year here however runs between 18 and 24 centigrade which is pretty pleasant.

We invited a guest chef from South Africa to visit the island as part of the Hospitality Upskilling project.

Francois Ferriera has two culinary academies in South Africa and is the National President of the National Balliage d’Afrique du Sud de Chaîne des Rôtisseurs, one of the oldest international Gourmand Societies in the world.  He has also written cookery books and appears regularly on South African TV.   

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Francois last visited St Helena in 1999 and was very keen to reacquaint himself with the island.

The programme included a variety of demonstration evenings covering, fast food, party catering, Spices and Masalas, Olive Oil, local produce and fish cookery. 
He also spent the two weeks working with our students, offering valuable feedback and training.

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Our First Outdoor Event

20/7/2013

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PictureWaiting in the rain for the unveiling of the plaque
The occasion was the official opening of the Ladder Hill Business Park in Half Tree Hollow which contains a variety of businesses such as, Cater Hire, Jewellery design and Maintenance Services.  The business park didn’t exist a few years ago and has been created as part of the improvements to business locations across St Helena. 
 The event was also fashioned to remind guests that we only have 32 more months before the airport arrives and the first planes land!  Our brief was to provide a short menu of easy to eat products at a reasonable price from local ingredients for up to 100 persons. 
The menu consisted of three items; local Tuna or Wahoo Steaks or a Veggie Burger served in a bun with salad and a choice of relishes.  The food was to be cooked and served by our trainees with just a little supervision from us trainers.  There was also a request for a cake.

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The opening ceremony: note the moment of sun and dark skies in the background
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Our Cake, made to feed 100 visitors!
PictureTwo of the park tenants cutting the cake!
The day before the event we set to work on mountains of lettuce, tomatoes and of course the fish.  When ingredients are as fresh and as good quality as they are over here it is a real pleasure to work with them.  
In fact when we were prepping the tuna, I took some of the smaller slices and put them into a marinade of ginger, lemon juice and salt for a minute or two and then we ate them!  This might not sound so significant but getting the trainees to eat raw tuna when all they have seen in the past is cooked is some challenge let me tell you! The verdict by the way was positive although not something they would eat at home.

 Friday loomed with grey skies and a 25mph wind from the south east  (it's winter here) which when translated onto the hillside where the business park lies, meant horizontal blasts of wind and rain punctuated by occasional shots of bright sunshine……a British spring day. Luckily we were sheltered by a large gazebo which rattled and shook throughout the afternoon but held fast to the bitter end.  

The team got to work with great professionalism and zeal and took to serving food outdoors as if they had been doing it all their lives.  At times the queues were long and the students had to communicate with their customers that their food might take a few minutes; all done in good cheer with smiles and eye contact….Brilliant!!  

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Tuna and Wahoo Steaks
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The first customers
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Feedback from the customers was very positive throughout the event. 
For example one gentleman came up to me after his second fish roll to suggest that perhaps we should set up permanently on a Saturday evening in town. 
When I asked what sort of times he was thinking of, the response was something along the lines of “well if you open around 9.00pm and keep going until 2.00am you should do good business”……..maybe in another lifetime I think!

 


Having said that, it shows there is a market on St Helena for good food of whatever style and there are many business opportunities over here increasing toward the arrival of the airport. 
Even if some are in the middle of the night!

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Apprentice Sign Up

27/6/2013

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Kimberley, David, Ruby and Chelsea!
 This week we are celebrating the signing of two new apprentices  to the hospitality training programme. 
This brings are number of apprentices up to three and we have two more joining us in two months’ time.  

Numbers might sound small however the total school leavers for 2012 and 2013 are only in the region of 20 to 30 youngsters.  Any Saint is welcome to join us to see whether they would like to work in this type of career and some are coming just to get some hands on training rather than going through an accreditation process. 

In order to become an apprentice on the programme the student has to work with us for 12 weeks to demonstrate their commitment to working the  antisocial hours which come with a career in this line.  

We also have Chelsea with us who will be returning to school in September with the goal of getting enough qualifications to go to university in a couple of years’ time.  
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New Arrivals to the Team

24/6/2013

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 Our training team has increased in number with the addition of two new arrivals. 
Both are Saints and have worked in a variety of catering establishments, not only in the UK but also on the Falkland Islands where many Saints currently work.  

Sandra has been working as a Chef for over 20 years and is welcoming the opportunity to return home. 
Mandy was in Swindon and before that the Falklands, Mandy’s background of admin, accounts and customer service will help keep things on a smooth pathway.  
 
Our next challenge is to get more trainees signed up and start offering accredited Hospitality courses.  
We are working on offering two Diploma courses.  One is in Professional Cookery and the other, Food and Beverage
Service.   Following on from this will be spin offs into supervisory and managerial qualifications.  
It has taken us the six months that I have been here to get this far. 
Roll on the next six months!

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